How do I change my contact person?
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Written by Unicount
Updated over a week ago

Here is a step-by-step guide for changing your Estonian company's registered office address and contact person in the Estonian e-Business Register after ordering these services from Unicount.

Step 1

If you are a board member of the company log in to the e-Business Register using your e-resident digital ID card or Smart-ID.

Step 2

Click on "My undertakings" and then choose the company you would like to access by clicking on the company name.

Step 3

Under the Main information tab click "Change the data".

Step 4

Click on the "Persons" tab you can see in the left sidebar.

Delete your previous contact person by clicking the "Delete" button.

Then add Unicount as a contact person by opening the drop-down under "Other roles". Select "Contact person" from the list.

You need to enter Unicount details manually until the search function starts working again.

First, choose that you are adding a legal person to act as a contact person.

Then type the business name Unicount OÜ

Insert 14614272 for the Unicount registry code

Insert Unicount official email
Search for the Unicount address by typing "Veskiposti 2-1002"

The postal code is then automatically filled and it is 10138

Don't forget to click "Save" after that. Now Unicount support can access your application to check all the details before signing for consent.

Step 5

After this is done you can notify Unicount via so that the Unicount team can check that all the application details are correct. Unicount board members gain access to your draft application in the Business Register after you complete step 4.

A unicount board member will sign your application to prove the consent of Unicount OÜ to act as your contact person. After it is done Unicount team notifies you that your application is ready to be signed by you.

NB! Please do not proceed to sign before the Unicount team has replied and signed for consent. Otherwise, all the signatures have to be added again if any corrections are made by the Unicount team.

Step 6

Once the Unicount team has confirmed that your application is correct and the Unicount board member has signed the application you can return to the Business Register for submission.

To find the application login to Business Register, in the top menu click "Applications" and then "Dashboard".

Under Dashboard view select "My applications" to see the applications.

Open the application by clicking on your company name.

Go to "Confirmation of the application" tab to add your digital signature in the browser. If signing fails see this article for resolving common Estonian ID-card related issues or use Smart-ID.

Please be aware that even if logging in with ID-card worked signing may not work until you get the latest Digidoc software installed and the browser plugin enabled.

If you have more than one board member then one signature is sufficient if all of the board members have unlimited representation rights. Please note that a Unicount board member needs to sign this application and submitting without a Unicount signature would mean that the application gets rejected by the court.

To review the changes in the application see the Application text below. It should look like this.

Step 7

Now you need to pay a state fee of 25 euros to change your company details.

For paying the state fee select one of the Estonian bank links if you have a bank account in Estonia or pay by card with your Visa or Mastercard. Submission can be ticked to be automatic after successful payment.

If you have no bank account in Estonia and no suitable bank card you need to use the government IBAN accounts displayed to you. To see the bank details click on "Payment of the state fee at a bank branch or via an Internet Bank".

Please make sure that you use the correct description of payment and also the reference number provided by the Business Register. If you cannot use the reference field add the reference number to the description field in addition to the usual payment description. If there is not enough space for both use reference number, as it might be the best way to match your payment with the application.

With Wise IBAN account some clients have had problems with the payee name "Rahanduministeerium". Replacing it with "Ministry of Finance" or "Rahandus Ministeerium" gets you past this error.

If the court cannot find the payment on the state payment system the application will be rejected. You can then resubmit the same application with proof of your payment as an additional file.

After making the payment submit your application for processing. For this click on "The state fee has been paid".

When your submission is successful this confirmation message appears with processing deadline information. If your changes are not accepted by the deadline check if the court has issued any resolutions about deficiencies in your application.


This error message is displayed in the e-Business Register when a shareholder resolution is required to change company jurisdiction. This can be changing company's registered office address from one country to another or switching the municipality in Estonia.

The reason is that the company seat is included in articles of association. Company articles can only be changed by company shareholder resolution. Please contact Unicount for further support then.

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