All mail delivered to your registered office address is opened and scanned for you. Then Unicount uloads scanned letters to your Client Dashboard and you receive an email notification about a new mail item. To read your mail items log in to Client Dashboard here.
Please note that envelopes containing bank cards or bank card PIN codes are generally not opened for security reasons.
If you would like to have your mail forwarded to your location you can get more information from this article.