Whenever you have received any mail items such as a bank cards you might want to have them delivered to your location.
Unicount recommends ordering DHL courier to pick up the item from Unicount address and deliver it to you wherever you are. Later this year this feature will be available through Unicount dashboard with corporate discount available to Unicount clients.
For now you can calculate the cost and time of your delivery and place the order from DHL Get a Quote page here.
After ordering DHL courier be sure to send us the delivery labels that Unicount needs to print. Please be sure to order courier service only after Unicount has confirmed that your mail items have been well received.
Alternatively you can notify Unicount about company representatives who are authorised to collect your mail. Company board members do not need to carry any power of attorney. Other authorised persons need to be notified to Unicount.
Instructions for using DHL website
1. Go to DHL website
To calculate the cost and time of your delivery and place the order go to DHL website by clicking here. Select "get a rate and time quote".
2. Enter pickup and delivery country
Pickup country is always Estonia and your destination country is where you can receive delivered item on the specified time.
3. Enter your virtual office address and your delivery address
For your virtual office address enter
A. H. Tammsaare tee 47
When entering your delivery address tick the box if it is a residential address.
4. Choose the type of delivery
Choose documents for bank cards. Unicount does not accept parcels and packages. Sending parcels automatically triggers customs procedures for non-EU countries.
5. Select packaging
Normally you can choose "your own" as the bank cards or other documents arrive in an envelope that can be used for delivery to your address. Choose quantity and weight, 0,1 kg is fine for a single document and anything below 0,5 kg is always charged the same.
Common envelope sizes are the following:
Most bank cards
220 x 110 millimeters (DL envelope, A4 folded to three sections)
229x162 millimeters (C5 envelope, A4 paper folded once)
Contracts in A4 size
324x229 (C4 envelope, A4 paper unfolded)
Please note that you need to enter these values in centimeters, not millimeters.
Height can be 0.2 cm for a single document.
6. Fill in exact details for pickup and delivery address
Please enter your company name to from field for us to determine who ordered the courier.
For contact name enter your name
For mobile enter +3725111234
For email enter firstname.lastname@example.org
Do avoid entering business name for receiver select residential address at the bottom.
VAT ID and EORI are not required.
7. Choose document type
You can select any item from the desciption field such as letter, correspondence.
If you like add a voluntary shipment protection.
8. Choose pickup date
Choose the pickup time that is on working days exluding Estonian national holidays and between 9 AM and 5 PM.
9. Choose courier pickup in the selection
Choose Schedule pickup.
10. Choose debit or credit card and pay for your delivery.
Invoice is issued to your company by DHL so you ca reimburse this expense later if you pay by your personal card.
11. Send delivery label files to Unicount Support
Please send your delivery labels and chosen pickup time to Unicount via email email@example.com.